Returns and Refunds Policy
Effective Date: 01/01/2026
At ECOMMERO INTERNATIONAL LTD, customer satisfaction is our top priority. Please read our Returns and Refunds Policy carefully to understand your rights and responsibilities regarding the services and digital products we offer.
1. Payment After Results
We are proud to offer a unique "Payment After Results" policy. You only pay once you have reviewed and approved the final product or service.
How it works:
You will receive a preview or demo of the completed product/service.
Payment is required only after you confirm your satisfaction with the results.
2. Refunds for Digital Products
Due to the nature of digital products, all sales are final after payment has been made. Refunds are not available for approved and delivered work.
However, exceptions may apply in the following cases:
The delivered product does not match the agreed-upon specifications.
There is a technical error that prevents the use of the product.
If you believe you qualify for a refund under these circumstances, please contact us at info@ecommero.com within 7 days of delivery.
3. Revision Policy
We strive to ensure our products meet your expectations before you make a payment. If you need revisions to the product during the preview phase, we’re happy to make reasonable adjustments.
4. Non-Refundable Items
The following situations are not eligible for refunds:
Change of mind after approval of the final product.
Failure to provide necessary information for completing the product.
Usage issues not caused by our product/service.
5. Contact Us
If you have questions or concerns about this policy, please get in touch with us at:
Email: info@ecommero.com
Phone/WhatsApp: +44 7537 126004
We are committed to ensuring a fair and transparent process for all our customers.
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